Frequently Asked Questions

FAQ’s – General

Therapy Care’s scheduling is easy and we offer many different appointment times for our patients. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or request an appointment. We’re excited to see you!

Typically, the first session with your therapist at Therapy Care lasts for 1 hour and 15 minutes. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you. There may be weeks where you have more than one session with your therapist depending on your condition.

In most cases, yes! Therapy Care will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy.

For more information, visit our insurance plan page here(link) and please do not hesitate to contact our Batavia, IL physical therapy office with further questions. We do offer different payment options for your convenience.

Therapy Care likes to make it easy for our patients to pay for therapy. We accept cash, check, debit card, and credit card at our Batavia, IL location. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.

Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

For patients who do not have insurance, we offer a discounted fee, due at the time of service. Contact our office for more information.

We appreciate due diligence! Please make sure to have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits for you and provide you with an estimate of coverage for your treatment with Therapy Care.

Please bring the following to your first visit:

Insurance information (we will make a copy of your card).
A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
Print out the patient forms provided on our site, fill them out, and bring them with you. If you are unable to do this, please allow for extra time to fill these out upon your arrival.
Please wear comfortable clothing that allows easy access to your problem areas.
Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.

FAQ’s Pediatrics

To get more information about pediatric therapies or to begin the intake process, feel free to give us a call at (630) 761-0900. Our friendly staff will discuss any concerns about your child’s development and determine if an evaluation is right for you. Our authorizations department can contact your insurance company to verify benefits for your insurance plan. This is not a guarantee of coverage by your insurance company, but will give us some information to get started. In the case that a medical prescription may be needed, we will assist you in what to ask your physician. We will then schedule an appointment for your child’s initial evaluation.

Please arrive at least 20 minutes early for your first appointment so you have time to go over the necessary paperwork. Feel free to download the patient forms, fill them out ahead of time and bring them in. Please arrive with your family insurance cards, photo ID and current list of any medications. In addition, it is very helpful if you take some time to write down questions you may have as well as common signs, symptoms and difficulties with activities your child has. We appreciate copies of any prior reports or other medical documentation that may assist the therapist with getting to know your child’s medical history. In addition, please bring any necessary equipment or assistive devices that your child commonly uses.

The initial evaluation is a time for the therapist to get to know your child and examine his or her current levels of functioning, including strengths and areas of need. We encourage a loving and supportive environment where you and your child feel secure and comfortable. Since we work with children of all ages and developmental levels, we utilize a family-centered approach that includes observation and interaction with your child as well as feedback from you. Our therapists are the professionals, but YOU are the expert on your child!

The evaluation session may last up to one hour, not including time to fill out any paperwork prior to meeting with the therapist. Once the evaluation is complete, the therapist will review her initial impressions about your child’s needs and, if therapy is recommended, a treatment plan of care. At that time, we encourage you to schedule your ongoing appointments with the front desk.

We work with children and know that children do get sick. We do not want others to be exposed to a contagious child. Please give us as much notice as possible when cancelling.

FAQ’s – Physical Therapy

PT – Physical therapists work with children in the areas of gross motor skills, strength, posture/balance, range of motion (ROM), and coordination. The goal of physical therapy is that children function as independently as possible at home, school, and in the community.

After a thorough evaluation, our therapist will create a customized therapy plan tailored to accomplish your child’s unique therapeutic goals. It will include the right combination of strategies, including exercises, games, equipment, tools and modalities, and home activities the whole family can participate in. We may also be able to make other types of recommendations for their school and adaptive equipment or devices a necessary.

​The key to pediatric physical therapy, as with therapy in general, is to challenge your child while fostering a warm and welcoming environment. Your child thus develops skills while having fun at the same time. When these two aspects of therapy remain in balance with each other, your child is able to make sustained progress toward goals and ultimately your child will maximize his/her potential.

Pediatric Physical Therapy will help your child move and function with increased strength and flexibility and minimize their physical limitations. Our Pediatric Physical Therapy approach will help your child reach their highest level of independence within their environment.

Our physical therapists will use hands on therapy to help your child who may be recovering from an injury or who may display difficulties in gross motor development and coordination, balance, mobility, gait, strength or posture. Our physical therapists will target your child’s underlying condition through creative techniques in a playful environment.

How do I know if my child may need physical therapy? Can my child benefit from physical therapy? These are the two most common questions we receive from parents. There is no clear answer, but there are some indicators to look out for:

Your child complains of pain or difficulty when performing gross motor tasks.
Your child frequently walks up on the balls of their feet (tip toe walk) or walks in an awkward manner.
Your child is unable or has difficulty performing gross motor tasks such as rolling, sitting, crawling, or walking in the younger population; and jumping, running, or skipping in the older population.
Your child falls and trips often when walking.
As an infant, your child may have a strong preference for turning or tilting their head to one side.
Your child neglects or has difficulty using one side of their body while consistently using their dominant preferred side.
Expected developmental milestones are not met during your child’s first year of life. This can include, rolling, sitting, crawling, or standing independently.
Your child has difficulty keeping up with their peers during play.
The child was injured or underwent a surgical procedure and is now unable to perform at his/her prior level of function.

Physical therapy is not meant to hurt you, but to relieve your pain. However, it’s imperative to note that as you restore your mobility, there may be times where your pain levels will fluctuate. This is part of the healing and recovery process. You might experience some temporary soreness from using muscles that are weakened or recovering.

This is a normal response to therapy treatment. Let your therapist know if you’re uncomfortable for any reason! Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

Therapy Care will work closely with you and your primary care doctor. We can discuss your options to help determine if physical therapy will be the right choice for you. Call us today to discuss your current condition or request an appointment now.

There is no set time when it comes to finding relief. Each patient’s diagnosis and pain levels are different, so together with your referring physician, your therapist will develop a plan of care that is right for you.

Your plan of care and number of visits will be determined during your first visit and explained to you by our physical therapist. As you work with them one on one to improve your condition, you’ll find that you feel better. It’s important to not to rush your treatment.

It’s a good idea to dress comfortably with clothes that allow easy access for the therapist to examine your problem areas.

For therapy treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear to your appointments.

FAQ’s – Occupational Therapy

Occupational therapy is a form of treatment that is deeply rooted in science and supported by numerous medical journals. Our occupational therapists work hard to help people recover from injuries and regain functional skills. Occupational therapy can benefit people of all ages, from helping children with disabilities participate in school and social arenas to helping seniors improve their physical and cognitive health.

Our occupational therapists help children with developmental delays causing difficulties in familiar activities of everyday life. Our occupational therapists help children develop the skills needed to perform everyday tasks. Our therapy targets improving coordinated motor skills and/or use of the hands, as well as promoting skills for listening and following directions, self-regulation, social play, dressing, and grooming. Some other areas of focus may include helping children improve abstract reasoning, problem-solving, decision-making, perceptual skills, as well as memory, sequencing, and motor planning.

After a thorough evaluation, our therapist will create a customized therapy plan tailored to accomplish each child’s unique therapeutic goals. It will include the right combination of strategies, including exercises, games, equipment, tools and modalities, and home activities the whole family can participate in. We may also be able to make other types of recommendations for their school and adaptive equipment or devices a necessary.

​The key to pediatric occupational therapy, as with therapy in general, is to challenge the child while fostering a warm and welcoming environment. The child thus develops skills while having fun at the same time. When these two aspects of therapy remain in balance with each other, the child is able to make sustained progress toward the goals and ultimately the child is able to maximize his/her potential.

At your Initial Evaluation, you and your therapist will discuss your condition in detail. You will have the opportunity to ask questions and play an active part in planning your therapy goals.

As a patient, you have the right to receive Physical or Occupational Therapy at any place you choose. At Therapy Care, you will receive the highest quality care while achieving the results you need. We pride ourselves in providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your personal therapy goals.

How do I know if my child may need occupational therapy? Can my child benefit from occupational therapy? These are the two most common questions we receive from parents. There is no clear answer, but there are some indicators to look out for:

Using silverware or straws age appropriately
Using zippers, buttons, shoelaces
Coloring, drawing, tracing, prewriting shapes age appropriately
Not developing a hand dominance at an age-appropriate time
Avoiding tasks and games that require fine motor skills
Avoids or has difficulty going up and down stairs
Difficulty coordinating both sides of the body
Noticeably poor balance
Fearful of feet leaving the ground
Does not cross the midline of their body playing or doing tasks
Overly sensitive or heightened reactivity to sound, touch, or movement
Under-responsive to certain sensations (e.g., high pain tolerance, doesn’t notice cuts/bruises)
Easily distracted by visual or auditory stimuli
Emotionally reactive
Inability to calm self when upset
Difficulty with imitative play
Participates in repetitive play for hours (e.g., lining up toys)
Does not join in with peers/siblings when playing

FAQ’s – Speech Therapy

Speech Therapy/ist – Speech-language pathologists, or SLPs, work with children and adults who are experiencing difficulties with receptive or expressive language, speech production, voice, fluency, pragmatics (social skills), or dysphagia (difficulty swallowing).
Our speech therapists help children establish their speech and language skills for effective communication. This is achieved through the evaluation and treatment of expressive and receptive language, problem solving and reasoning, social skills, sign language, and augmentative communication (communication devices, PECs, etc). Our therapists also work with children on their pre-speech and feeding skills, swallowing, and oral-motor development. We strive to assist your child in finding his or her ‘voice’.

After a thorough evaluation, our therapist will create a customized therapy plan tailored specifically to the communication challenges your child is experiencing.

​The key to pediatric speech therapy, as with therapy in general, is to challenge the child while fostering a warm and welcoming environment. The child thus develops skills while having fun at the same time. When these two aspects of therapy remain in balance with each other, the child is able to make sustained progress toward the goals and ultimately the child is able to maximize his/her potential.

Here at Therapy Care, we offer private speech therapy sessions to our patients. Our purpose is to enable a child to improve their communication skills following an injury or illness. Our speech therapists facilitate children in establishing the speech and language skills vital for effective communication. Our speech-language pathologists improve a child’s ability to communicate with verbal and non-verbal language and to tolerate sensory stimulation during meal-time and play.

Our speech therapists help children establish their speech and language skills for effective communication. This is achieved through the evaluation and treatment of expressive and receptive language, problem solving and reasoning, social skills, sign language, and augmentative communication (communication devices, PECs, etc). Our therapists also work with children on their pre-speech and feeding skills, swallowing, and oral-motor development. We strive to assist your child in finding his or her ‘voice’. If your child is experiencing any difficulties with speech, please reach out to us for a free 30 minute consultation!

There is no clear answer, but there are some indicators to look out for:
​Your child does not babble and is over the age of 6 months
Your child is under 1 year of age and is not making or responding to sounds
Your child is over 1 year of age and has not produced any words
Your child does not appear to speak as well as peers
Your child does not seem to understand what is being said to them
Your child appears to have an unusual voice
Your child exhibits frustration when unable to communicate needs and wants
Your child is not understood by unfamiliar people and at times familiar people
Your child does not follow simple directions
Your child does not respond when spoken to
Your child is over the age of 3 and does not produce the sounds /m,n, ng, p, f, h, w/
Your child is slow to respond or answer questions
Your child has difficulty putting thoughts together to express ideas
Your child has difficulty thinking of a particular word
Your child has difficulty planning and sequencing actions or tasks
Your child difficulty with social interactions (peers, family, community)
Your child difficulty maintaining appropriate eye contact

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  • CLINIC INFORMATION

    ADDRESS

    1001 E Wilson Street,
    Suite 100,
    Batavia, IL 60510

    2032 El Jobean Road, #5,Port Charlotte, FL 33948

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    HOURS

    Monday: 08:00 AM – 07:00 PM
    Tuesday: 08:00 AM – 07:00 PM
    Wednesday: 08:00 AM – 07:00 PM
    Thursday: 08:00 AM – 07:00 PM
    Friday: 08:00 AM – 07:00 PM
    Saturday: Closed
    Sunday: Closed

    Few things are worse than having constant pain in your neck, back, or joints in the morning. Even the easiest things, such as get out of bed or putting on your shoes, can be difficult for those struggling with morning aches and pains.

    Did you know you can improve the function of these parts of your body in the morning with the aid of a physical therapist? Physical therapists can provide you with exercises and stretches to alleviate pain and discomfort. They also help recover the normal range of movement and reduce pain and inflammation.

    To learn more about how a physical therapist can help you achieve the positive start you’re looking for in the morning, keep reading! If you’re dealing with aches and pains, contact Therapy Care to schedule a consultation ASAP.

    The importance of stretching

    Stretching is an important part of one’s daily routine, whether you’re exercising or not. Modern-day life involves a lot of sitting down, from our jobs to our hobbies. Over time, this can lead to tightness and shortening of muscles in areas of the body like the hip flexors, shoulders, chest, and ankles.

    Stretching increases your blood circulation. Muscles require sufficient oxygen and nutrients in order to perform well. Stretching ramps up blood flow and transports oxygen and nutrients.

    Performing daily stretches also heightens your energy levels due to the increased circulation it brings. Learning to stretch properly will lead you to a more active lifestyle. In fact, according to results of a new systematic review, moderate-grade evidence seems to support strengthening and stretching exercises to help ease chronic neck pain.

    Top 3 stretches to feel better in the morning

    Stretching isn’t only for warming up or cooling down when you’re working out at the gym. The purpose of stretching is to get your body feeling limbered up and flexible. If you go about your whole day feeling stiff, of course you’re going to feel achy and awful when you wake up!

    By committing to a few simple morning stretches each day, you can help to keep your body feeling limber and reduce pain in between your regular physical therapy appointments. Some of the best stretches to use early in your day include:

    Low Back Stretch

    Are you dealing with recurring low back pain in the mornings? Then this simple physical therapy stretch can provide you with a great deal of relief.

    Start by laying down on your back, bending your knees, and keeping your feet flat on the floor.

    Use both hands to pull up one knee towards your chest, while keeping the other foot flat on the floor.

    Next, bring your active leg back to the starting position and repeat the stretch with the opposite leg. Keeping the other foot flat on the floor. Lastly, bring both knees to your chest at once. Hold each position for 20 to 30 seconds and repeat stretch at least 3 times.

    Child’s Pose

    If you suffer from arthritis in the knees or low back pain, this is a great stretch to complete before beginning your day.

    Child’s pose is a very popular move in yoga routines. It is a great stretch for connective tissue and joint pain as well!

    Start the pose by kneeling in bed, then sitting back so that your bottom is resting comfortably on your heels. Next, gently bend your body forward until your head touches the mattress.

    It can be helpful to then stretch your arms out and fold them in front of your face for additional support. Once you’ve eased into the position, you can then reach your arms out forward to help open the connective tissues in your neck, shoulders, and back area.

    Hold the pose for at least 2 minutes and repeat if necessary.

    The Inchworm

    The Inchworm is another physical therapy stretch that is great for relieving joint pain and improving circulation in the mornings.

    Start by standing with your abs engaged. Slowly roll down, bending at the knee if necessary, and touch the floor. Walk your hands forward, until you are in the push-up position. Then walk your feet forward, inch-by-inch, until you reach the back of your hands. Slowly roll your body back up into a standing position. Repeat the stretch at least 5 times, with your core engaged each time.

    Physical therapy can change the way you look at mornings…

    If you struggle with aches and pain every morning, there’s no doubt you aren’t enjoying the beginnings of your days. You deserve to wake up feeling good and refreshed. If you’re dealing with pain, you should speak with our physical therapist sooner rather than later about creating a personalized treatment plan. There’s no reason to start your day off in pain and suffering through feelings of discomfort!

    Are you interested in learning more about the many benefits of physical therapy for pain management? Contact Therapy Care for more information and be sure to schedule an initial consultation with our friendly and experienced physical therapist today.

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